Never miss another call. Or another lead.
AI voice agents that pick up every call, qualify every lead and book every appointment — in your brand voice. 24/7 AU-English coverage. Built and supported by a Sydney team.
Call us anytime02 4503 6830
Built for operators across
Every missed call is a missed customer.
Most Australian SMBs lose 25–60% of inbound calls to voicemail. Half of those callers never call back. The other half call a competitor. AI voice agents close the gap.
Of business calls go to voicemail
Across AU SMBs — and the rate climbs to 65% outside business hours. Voicemail is the silent customer leak.
Of callers don't call back
They Google your competitor and the lead is gone. Without intervention, this is permanent revenue loss.
Average value of a lost lead
For an AU professional services firm. Recover one missed enquiry a week and you've justified the build.
How an AI voice agent works.
Pick up. Understand. Act. Hand off. Four steps, indistinguishable from a great receptionist — except always on.
Pick up
Every call. Day, night, weekend, public holiday. Sub-second response, AU-English voice.
Understand
The agent listens, asks clarifying questions, and captures structured intake — name, reason, urgency, contact details.
Act
Books an appointment, sends a confirmation SMS, creates the CRM record, or pushes the brief to your inbox — instantly.
Hand off (when needed)
If the call is urgent, complex, or a VIP — instant transfer to the right person on your team. Never lose a high-value caller.
Hear what an AI voice agent actually sounds like.
Below: a real inbound enquiry handled by an AI receptionist we built for an NSW law firm. The agent qualifies, captures intake, books a callback, and confirms via SMS — in under 90 seconds.
Built for the businesses that live on the phone.
Every sector below has shipped at least one AI-VA build. Most save 8–15 hours of reception work per week and convert previously-lost after-hours leads.
Law firms
After-hours intake, conflict-check pre-screen, urgent-matter triage.
Healthcare
Appointment booking, prescription requests, after-hours triage to on-call.
Trades
Emergency callouts, quote requests, calendar booking for the field crew.
Real estate
Inspection bookings, rental enquiries, vendor lead capture.
Hospitality
Reservations, table changes, function enquiries, dietary clarifications.
Veterinary
After-hours emergency triage, appointment booking, prescription refills.
Automotive
Service bookings, parts enquiries, after-hours roadside callouts.
Allied health
New-patient intake, Medicare clarifications, multi-clinician routing.
What's included in every build.
No upsell tiers for table-stakes features. Everything below is in every package.
AU-English voice
Tuned for Australian pronunciation, vocabulary and conversational rhythm. Optional voice cloning from a sample of your own staff.
CRM & calendar integration
HubSpot, Salesforce, Pipedrive, Google Calendar, Outlook — bookings and contacts sync instantly.
Port your number — or get a new one
Keep your existing AU number, or set up a new local number. Overflow routing to your team during hours.
Human hand-off rules
Confidence thresholds, urgency triggers, VIP whitelists — instant transfer when the call matters.
Full call transcripts
Every call logged, transcribed, summarised. Searchable. Audit-ready.
Privacy Act 1988 aligned
Enterprise model tiers, audit logs, configurable retention, on-prem option for regulated industries.
Weekly performance reports
Calls answered, leads captured, bookings made, hand-offs triggered. Sent every Monday.
30 days of post-launch tuning
The first 30 days, we tune your agent live based on actual call data. Free.
They scoped, built and deployed our after-hours intake agent in six weeks. It now handles 70% of after-hours enquiries — and we've stopped losing leads to voicemail.
Three ways to start.
Fixed-scope engagements. Investment tailored to your build — talk to us for a quote.
Starter Voice
Single-purpose AI receptionist. Picks up, qualifies, takes a message or books a callback.
- 1 inbound number
- 1 voice persona
- Calendar integration
- 30-day post-launch tuning
Growth Voice
Full voice receptionist with CRM hand-off, SMS confirmation, urgency routing, and weekly reporting.
- Inbound + outbound capability
- Multi-intent routing
- Full CRM & calendar sync
- SMS confirmations
- 60-day post-launch tuning
Custom Voice
Multi-agent voice systems, on-prem deployment, regulated-industry compliance.
- Multi-agent orchestration
- On-prem or private cloud
- Privacy Act 1988 aligned
- Dedicated solution architect
- Quarterly business reviews
Common questions.
More in our full FAQ. Want to talk? Call 02 4503 6830.
Does it really sound human?
Modern voice agents using ElevenLabs voice with GPT-class reasoning are increasingly hard to distinguish from human staff in short business interactions. We tune for AU-English pronunciation, conversational rhythm, and your brand tone. The demo above is real.
How long to launch?
4–6 weeks from kick-off for a typical Growth build, including telephony setup, CRM integration, voice tuning and testing. Simpler Starter builds ship in 3 weeks.
Will it work with our existing phone number?
Yes. We can port your existing number or set up a new AU number, with overflow routing to your team during business hours and AI handling after hours and overflow.
What about the Australian Privacy Act?
Every voice agent is reviewed against the Australian Privacy Principles. Audit logs on every call, configurable data retention, on-prem deployment for regulated industries. We default to enterprise model tiers that contractually don't train on your data.
What if the agent doesn't know the answer?
Hand-off rules are explicit. If confidence drops below a configured threshold, the call routes to a human, takes a structured message, or escalates to a senior contact. The agent never makes things up.
What does it cost ongoing?
Two cost categories: model usage (typically $150–$900/month at SMB call volumes) and telephony (Twilio passthrough at ~$0.05/minute). Both billed transparently — no markup.
Hear what your AI voice agent could sound like.
Tell us a bit about your business and we'll spec a voice agent for your use case — and play you a sample call within one business day.
Request a sample call
Two minutes. We'll spec your build and send a voice demo within one business day.
Got it — thanks!
We'll send a voice demo within one business day. If it's urgent, call 02 4503 6830.