Never lose another booking — even at 10pm on a Sunday.
An AI receptionist built for Australian hair salons. Books appointments 24/7, knows every stylist's calendar, cuts no-shows in half, fills cancellations from your waitlist — all in your salon's voice.
Call us anytime02 4503 6830
The numbers Australian salon owners already know.
If you've ever counted lost bookings or empty chairs at the end of a week, none of this will surprise you. AI voice agents fix exactly this.
Six things your AI receptionist handles — without lifting a brush.
Real situations from real salons. Every one of these happens every week. Most happen every day.
After-hours booking — won't go to voicemail
A new client found you on Instagram on Sunday night and wants a balayage with Mel for next Saturday. The AI receptionist takes the booking, sends an SMS confirmation, and Mel sees the booking when she opens the salon Monday morning.
Phone rings while you're mid-foil
Your front desk is helping a walk-in, three stylists are with clients, the phone is going. The AI picks up after one ring and books the call, so nobody has to step away from a client.
Client needs to reschedule
A client calls before opening to reschedule their 10am cut. The AI sees the slot, offers two alternatives that fit her stylist's calendar, and confirms. The 10am slot opens up in real time — and goes onto the waitlist queue.
Last-minute cancellation
A 4pm cancellation comes in. The AI sends an SMS to the waitlist — three clients who said they'd take any short-notice opening. First to confirm gets the slot. Chair stays full.
Reminder SMS — no-shows drop 50%
Booking confirmation at the time, 24-hour reminder, 2-hour reminder. Clients reschedule instead of no-show. Industry-typical 12% no-show rate drops to 5-6%.
Rebooking — handled before they leave
SMS goes out with a "book your next colour" link timed to their cycle. Clients who would've walked out, intending to call later, get booked now. Retention rate climbs.
Hear what your salon's AI receptionist actually sounds like.
Below: a real inbound enquiry handled by an AI receptionist we built for a Newcastle hair salon. The agent qualifies the client, books a colour consult with the right stylist, and confirms via SMS — in under 90 seconds. Sunday, 9:47pm.
From your first call to a live booking — in four weeks.
No technical know-how needed. We do the build; you nominate one person to be our point of contact.
Discover
We listen to your existing front-desk calls (with consent), document booking patterns, pick the right voice, and map your services + stylists + pricing.
Build
We integrate with your booking software (Timely, Phorest, Fresha — your call), train the voice, and configure your hand-off rules (when to transfer to a human).
Soft-launch
Agent goes live for after-hours and overflow only. You see every call transcript. We tune anything that needs tuning. Your team relaxes — nothing breaks.
Full launch
Agent handles every call that reception can't. 30 days of free post-launch tuning. Weekly performance report delivered every Monday.
Plugs straight into the salon software you already use.
No need to change platforms. We integrate with whatever you've got.
What it pays back — for a typical 3-chair AU salon.
Real numbers from a salon doing roughly 280 appointments/month at an average ticket of $135. Your numbers will vary — we'll model them on a discovery call.
Monthly revenue recovered
Conservative assumptions. Most salons we work with do better.
At ~$15K build + $300/mo ongoing, payback is under 60 days for this salon. First-year ROI: roughly 5×.
What a salon owner actually said.
We were missing six or seven bookings a weekend going to voicemail. I'd see them in the dropped-call list on Monday and just feel sick. Within the first month after launch, we recovered almost twenty bookings I would've lost — and the front desk got their week back to actually look after the people in the salon.
Salon owner questions.
The questions we get on every discovery call with a salon. Want the full picture? See our FAQ page or call 02 4503 6830.
Can the AI handle different stylists and service durations?
Yes. Every voice agent we build for a hair salon knows each stylist's schedule, services, durations, and pricing. It books the right service with the right stylist automatically — exactly like your best front-desk person would.
Will it integrate with our salon software?
Yes. We integrate with Timely, Phorest, Fresha, Square Appointments, Mindbody, Kitomba, Salon Iris, Booker, SalonBiz and most other platforms with an API. Calendar sync is real-time.
How much does it cost for a hair salon?
Typical Australian hair salon builds: $12,000–$18,000 one-off plus $200–$500/month ongoing (model usage and telephony, passthrough). Most salons see payback inside 60 days from recovered bookings alone.
Can it really cut no-shows?
Yes — typically by 40–60%. Automated SMS at booking, 24-hour reminder, and a 2-hour reminder all run automatically. The agent also handles reschedule requests gracefully, so clients reschedule instead of no-show.
What about my front desk staff? Are they out of a job?
No. Most salons we work with redirect front-desk time to retail upsell, client experience, and the kind of in-salon hospitality that drives retention. The AI handles the phone load that was making them frantic — they handle the people in front of them.
Will clients know they're talking to AI?
We recommend transparency. The agent opens with something like "Hi, you're talking to [Salon]'s AI receptionist — I can book you in or transfer you to a stylist." Most clients prefer this to voicemail, and a few actively prefer it to talking to a person about a routine booking.
What if my client wants something the AI doesn't know how to handle?
Instant transfer to a human. Every agent we build has explicit hand-off rules — complex enquiries, VIPs, anything outside the booking flow. The AI knows what it knows, and knows what to pass on.
Can I keep my existing phone number?
Yes. We port your existing number, or set up a new AU number with overflow routing to your existing line during business hours. Reception keeps answering during chair-time; AI picks up the rest.
Hear an AI receptionist taking a booking — for a salon like yours.
Tell us about your salon — chair count, average ticket, booking software, how many calls you're missing — and we'll send a voice demo built around your setup within one business day.
Request a salon demo
Two minutes. We'll send a sample call within one business day.
Got it — thanks!
We'll send a salon demo within one business day. If it's urgent, call 02 4503 6830.